Refund policy

At SOSTA, we value quality and customer satisfaction. You may request a return or exchange within 14 days from the date of receiving your order, subject to the following terms:

1_Items must be returned in their original condition, unworn, unwashed, and with all original tags and packaging intact.

2-Products that show signs of use, damage, washing, or alteration will not be accepted.

3_ Exchanges are accepted only in cases of size issues or manufacturing defects.

4_ In case of a manufacturing defect, SOSTA will cover all shipping costs.

5_For returns or exchanges not related to defects, the customer is responsible for the shipping fees.

6_Refunds will be processed within 7–14 business days after the returned item has been received and inspected, using the original payment method.

7_ Customers must contact SOSTA Customer Service before returning any item to receive approval and return instructions.

📌 SOSTA reserves the right to refuse any return or exchange request that does not comply with the above terms.